FAQ

📦 Orders & Shipping

Q: When will my order ship?
A: Orders typically ship within 2–5 business days. You'll receive a tracking number as soon as your item ships.

Q: Why did I receive my order in multiple packages?
A: We work with trusted partners through Shopify Collective. Some items may ship separately depending on the vendor. You’ll receive tracking info for each package.

🎁 Returns & Refunds

Q: What is your return policy?
A:Returns are handled directly by the product's original brand. Please visit the brand's website for their return policy. If you need help finding it, contact us and we'll point you in the right direction.

🎽 PickleBuddy Products

Q: Are PickleBuddy products fulfilled differently from other items?
A: Yes. PickleBuddy-branded gear ships directly from us and often arrives faster. Items from vendor partners may ship separately.

🏷 Discount Codes

Q: How do I use a PickleBuddy discount code?
A: Visit our Discount Codes page, find the brand you want, and use the code shown at checkout on their website.